vRealize Automation – Remove UPN Suffix

vRealize Automation – Remove UPN Suffix

Have you ever tried logging into vRealize Automation and gotten an Incorrect username/password but you’re positive you typed everything in correctly?  You try again and find out that if you put the User Principal Name suffix everything works fine. If you’re using a solution like vRealize Automation and notice the login doesn’t work unless you specify a a User Principle Name (UPN) in the form of username@domain.name, try the following correction.

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Find the SSO server being used by vRA and login to with the administrator@vsphere.local account. Go to the Administration –> Single Sign-On –> configuration menu. From there, click on the identity sources tab. You should notice that by clicking on the domain name and clicking the “Set as Default Domain” button.

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Once you do that, a popup message will show up notifying you that your current default domain will be changed. Click Yes to proceed.

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Once the change is made, try logging in again and there should no longer be a need for the UPN suffix.

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